Pearson BTEC Level 7

Developing Successful Business Teams

 Assessment  

Assignment Brief

Introduction

To address all the learning outcomes you must attempt all the tasks set out below. Failure to do this will result in a referral. In line with good academic practice at postgraduate level you must reference all your citations in the text using the Harvard format. (See the course’s Student Handbook for more information on this). All such references must be listed in full and in alphabetical order on a references page at the end of the assignment.

After completing the module you should be able to:

LO1 – Understand the features of successful teams.

LO2 – Be able to support team development.

LO3 – Be able to monitor the performance of teams.

Apple Case Study

 (Using the Apple case study answer the following. You will locate the case study with this assessment on attachment)

 As HR manager for Apple you are required to write a formal report to management to examine three main team development areas to ensure that current and future practices have a positive impact on the organisation. These areas include:

• The features of a successful team
• Supporting team performance
• Monitoring team performance

The layout of the report is as follows:

• An executive summary – this will give a summary of the areas and include the main recommendations for management to improve teams within Apple. (100 words)
• An introduction – This will explain the purpose of the report and provide some information on the importance of building a successful team within Apple. (Assessment Criteria 1.2) (150 words)
• The main report will comprise of the following and be applied to Apple.
• A description of the characteristics of a team currently to explain how they contribute to the overall success of the organisation. This is to be presented in a table format. (Assessment Criteria 1.1) (200 words)
• An assessment of the importance of team roles including the manager’s role within Apple (this will include an analysis of the value of using theoretical models when building successful business teams, such as, McGregor, Adair etc.). (Assessment Criteria 1.2, 1.3) (500 words)
• Using Tuckman’s theory explain each stage in relation to developing teams. Express this using a flow chart format. (Assessment Criteria 2.1) (500 words)
• Plan appropriate motivational techniques that can be applied to the team at Apple, explain how open communication is encouraged within the team and evaluate ways to deal with any possible conflict between team members. (Assessment Criteria 2.2, 2.3, 2.4) (1000 words)
• Provide a plan and recommendations as to how the team’s performance will be monitored and improved over the next six months; this can be in a table format. (Assessment Criteria 3.1, 3.2) (500 words)
• Conclusion – this will summarise the above report and highlight the main points of interest. (50 words)
• References – to be to Harvard Standards
• Appendix – to include any supporting information.

Student Guidelines

1. You should write this assignment in a formal report format.
2. You MUST underpin your analysis and evaluation of the key issues with appropriate and wide ranging academic research and ensure this is referenced using the Harvard system. The ‘My Study Skills’ area contains the following useful resources; Study Skills Guide (containing a Harvard Referencing section) and a Harvard Referencing Interactive Tutorial. You must use the Harvard Referencing method in your assignment.
3. You should use diagrams and tables of figures where appropriate ensuring to reference their source using the Harvard Referencing method.
4. It is advised that you write your sections of the report within approximately 3000 words in order for your research and summarising skills to be developed, and for effective time management. You are required to ensure that the assignment addresses all of the assessment tasks. In the interests of good academic practice, assignments submitted with excessive word counts (e.g. over 3300 = word count plus 10%] words) will be returned to students and asked to be reduced before marking.

The word count excludes the title page, reference list and appendices.  Where assessment questions have been reprinted from the assessment brief these will also be excluded from the word count.  ALL other printed words ARE included in the word count.   Printed words include those contained within charts and tables.

Reference

Apple (2015) Supplier Responsibility 2015 Progress Report [Online] https://www.apple.com/supplier-responsibility/…/Apple_Progress_Report [Accessed 14 July 2015]

Recommended Additional Resources

EBSCO eBooks

Armstrong, M. (2010) Essential Human Resource Development Practice: A Guide to People Management London, Kogan Page

Armstrong, M. (2012) Handbook of Human Resource Development Practice, Twelfth Edition London, Kogan Page

Mahapatro, B.B. (2010) Human Resource Management New Delhi, New Age International Limited

My ilearn Library

Torrington, D. Hall, L. Taylor, S. Atkinson, C. (2014) Human Resource Management Ninth Edition Harlow, Pearson

Journals and newspapers

The Financial Times and other daily newspapers which contain a business section and market reports

Harvard Business Review

Journal of Marketing

Journal of Marketing Management

Journal of Services Marketing

Websites

www.bized.ac.uk

www.businesslink.gov.uk

www.businessplans.org

Learning Outcomes and Assessment Criteria

In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all the learning outcomes for the unit. The assessment criteria determine the standard required to achieve the unit.

On completion of this unit a learner should:

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